FAQ

We accept PDF, AI, EPS, and high-resolution TIFF or JPEG files in CMYK colour mode at 300 DPI or higher for best print quality.

Standard turnaround is 3–5 business days after proof approval. Rush options are available — contact us for details.

We are a trade printer and work primarily with print-ready files. However, we can refer you to trusted design partners if needed.

Yes! We ship across Canada. Local pickup is also available for customers in the Greater Toronto Area.

Minimum order quantities vary by product. Check the individual product pages for specific minimums, or contact us for a custom quote.

After placing your order you will receive instructions on how to upload your artwork. You can also email files directly to info@tradeonlyprint.com with your order number.

Yes, a digital proof is provided for approval before we proceed with production. Physical proofs are available on request for an additional fee.

Payment is due in full before production begins. We accept major credit cards, e-transfer, and cheque for established accounts.

Absolutely. Use our Custom Orders page to describe your project and we'll get back to you with a quote within one business day.

Yes. We offer a range of finishing options including grommets, pole pockets, hemming, gloss/matte/satin lamination, and more depending on the product.

We are a trade-only printer. Our pricing and services are available exclusively to registered trade members such as designers, sign shops, marketing agencies, and print resellers. Registration is free — create an account to get started.